Privacy Policy
LA Materials Direct (Irving Francisco Malagon, DBA LA Materials Direct)
714 South Los Angeles Street, Apt CB 206, Los Angeles, CA 90014
Effective date: November 3, 2026
Information we collect
When you contact us, request a quote, place an order, or do business with us, we may collect:
- Your name and business name
- Phone number, email address, and delivery or job-site address
- Details about your inquiry or order (measurements, product selections, scheduling)
- Payment confirmation details (we do not store full card numbers; payments are processed by our payment providers)
- Records of our calls, texts, and emails with you
How we use your information
- To respond to your inquiries and provide quotes
- To fulfill orders, schedule deliveries and installations, and provide customer care follow-ups
- To send invoices, receipts, and payment confirmations
- To operate and improve our business and services
- To comply with legal and tax obligations
Text messaging (SMS)
With your consent, we send customer care text messages about your inquiry or order — for example quote follow-ups, scheduling, and delivery updates. Consent may be given verbally during a phone call with us, in writing, through our website, or by texting us first. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP or calling (213) 398-9601.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share information only as needed to run our business: with service providers that support our operations (such as payment processing, phone and messaging platforms, and delivery), and when required by law. These providers may use your information only to perform services for us.
Data security and retention
We take reasonable steps to protect your information. We keep business records, including communication records, for as long as needed to serve you and to meet legal, tax, and accounting requirements.
Your choices
You may ask us what information we hold about you, request corrections, or ask us to delete your information where the law allows, by contacting us at lamaterialsdirect@gmail.com or (213) 398-9601. Replying STOP to any text opts you out of text messages; you may still receive calls or emails about an active order.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Contact us
LA Materials Direct
714 South Los Angeles Street, Apt CB 206, Los Angeles, CA 90014
Phone: (213) 398-9601
Email: lamaterialsdirect@gmail.com